Gambling should always be an enjoyable pastime, not a source of stress or financial difficulty. At nbajji, we are committed to providing every player in Bangladesh with the tools, guidance, and support needed to keep gaming fun, safe, and within healthy limits.
Every feature on the nbajji platform has been designed with player wellbeing in mind. From mandatory age checks to voluntary spending controls, here are the core commitments we make to every player in Bangladesh.
Every new nbajji account must pass a mandatory age verification check before any deposit or gameplay is permitted. We verify that all players are at least 18 years old using identity documentation. No exceptions are made under any circumstances.
Players can set daily, weekly, or monthly deposit limits on their nbajji account at any time. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling-off period to prevent impulsive decisions.
nbajji tracks your active session duration and sends in-platform reminders when you have been playing for an extended period. These prompts encourage you to take a break, review your balance, and make conscious decisions about whether to continue.
If you feel that gambling is becoming difficult to manage, you can request a self-exclusion period of 30 days, 90 days, 180 days, or a permanent exclusion. During any exclusion period your account is locked and no deposits or wagers can be placed.
Need a short break without committing to full self-exclusion? The nbajji time-out tool lets you pause your account for 24 hours, 48 hours, or up to 7 days. Your account remains secure and your balance is preserved throughout the time-out period.
Our trained support agents are available 24 hours a day, 7 days a week to assist any player who has concerns about their gambling behaviour. All conversations are treated with complete confidentiality and handled with care and without judgment.
nbajji provides a set of practical, easy-to-use responsible gaming tools accessible directly from your account settings. Here is a step-by-step overview of each tool and how to use it.
Log in to your nbajji account and navigate to Account Settings. Under the "Responsible Gaming" tab, select "Deposit Limits" and choose your preferred daily, weekly, or monthly cap in Taka (৳). The limit is applied instantly. To raise a limit, a 24-hour review period applies. To lower it, the change takes effect immediately.
Under the same "Responsible Gaming" tab, choose "Take a Break" and select a cooling-off duration: 24 hours, 48 hours, or 7 days. Your account is suspended for the chosen period. You will receive a confirmation email and, upon expiry, your account is automatically reactivated with no action required on your part.
Self-exclusion is a longer-term measure for players who need more structured support. Contact our support team at [email protected] with the subject line "Self-Exclusion Request" and your account username. Exclusions are processed within one hour during peak Bangladesh Standard Time hours and remain binding for the full duration requested, with no early reversal.
The nbajji account portal provides a full history of your deposits, withdrawals, game sessions, and wagers. Reviewing this information regularly helps you stay aware of your spending patterns and make informed decisions. Your history is available for the past 12 months directly from the account dashboard.
In addition to deposit controls, nbajji allows you to set a maximum single-wager amount. This prevents any individual bet from exceeding a threshold you are personally comfortable with, regardless of the game type — whether you are playing slots, live casino tables, or placing cricket bets on BPL and T20 matches.
Enable reality check alerts to receive on-screen notifications at intervals you choose — every 30, 60, or 90 minutes. Each alert displays your net session result and the time you have spent playing, giving you clear, factual information to decide whether to continue or step away from the platform.
Problem gambling can develop gradually and is not always easy to recognise in yourself. Being aware of the warning signs is the first step toward getting help. If you recognise any of the following patterns in your own behaviour, we encourage you to reach out to our support team or use one of the tools described above.
The following indicators are not a clinical diagnosis. They are general guidance intended to help players reflect on their gambling habits. If you are concerned about your relationship with gambling, please contact our support team at [email protected] or speak with a qualified mental health professional.
Spending more money on gambling than you originally planned or can comfortably afford.
Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
Feeling anxious, irritable, or restless when you are not able to gamble or when you try to reduce your play.
Chasing losses by placing further bets in an attempt to recover money you have already lost.
Neglecting work, study, family responsibilities, or social relationships because of time spent gambling.
Concealing the extent of your gambling activity from people close to you or feeling the need to be secretive about it.
Continuing to gamble despite repeated attempts to cut down or stop and feeling unable to control the urge.
Gambling to escape stress, depression, loneliness, or other negative emotions rather than for entertainment.
Prioritising gambling over essential household expenses such as rent, food, utilities, or school fees.
Remember: Recognising a problem is a sign of strength, not weakness. nbajji's support team is available around the clock to provide confidential guidance. You can also speak with a trusted family member or seek professional counselling. Taking action early makes a significant difference.
nbajji is an adult-only platform. All users must be a minimum of 18 years of age to register an account, make a deposit, or place any wager on the site. This is a non-negotiable requirement that applies to every player in Bangladesh regardless of the games they wish to play.
During the registration process, every applicant is required to submit valid identity documentation — such as a National Identity Card (NID) or passport — confirming they are 18 years or older. Accounts are not activated until this verification step is successfully completed.
If nbajji determines at any stage that an account holder is under the age of 18, the account will be closed immediately, any deposits will be refunded where legally required, and all winnings generated will be voided. We take our obligations to prevent underage gambling extremely seriously.
Protecting Young People: If you are a parent or guardian and suspect that a minor has accessed nbajji using your device or payment accounts, please contact us immediately at [email protected]. We will take swift action to investigate and close any underage account identified.
Honest self-reflection is one of the most effective tools for maintaining a healthy relationship with gambling. Take a moment to consider the following questions. If you answer "yes" to several of them, it may be time to use our responsible gaming tools or reach out to our support team.
Have you ever deposited more than you intended to in a single session because you wanted to continue playing after losing?
Have you missed work, study, or family commitments because you were gambling or thinking about gambling?
Do you find yourself thinking about gambling frequently throughout the day, even when you are engaged in other activities?
Have you used bKash, Nagad, or Rocket funds that were intended for essential expenses — such as rent, food, or utilities — to make a deposit on nbajji?
Have you felt the need to hide the amount you gamble from people who are close to you, or downplayed how much time or money you spend on it?
Have you tried to stop or reduce your gambling on your own and found that you were unable to follow through with that intention?
You Are Not Alone: Many players experience difficulty managing their gambling at some point. Reaching out for help is the right decision and the nbajji support team is here to assist without judgment. Contact us at [email protected] — all communication is completely confidential.
If you have concerns about your gambling habits or want to activate any of the responsible gaming tools described on this page, our support team is ready to help at any time of day or night.
Our dedicated support agents are trained to handle responsible gaming requests with sensitivity and complete confidentiality. Whether you want to set a deposit limit, request a time-out, or initiate self-exclusion, simply reach out through any of the channels below.
To ensure your request is processed as quickly as possible, please include the following details when contacting the nbajji responsible gaming team by email:
Include the username registered on your nbajji account so our team can locate your record instantly.
Specify clearly whether you are requesting a deposit limit, time-out, self-exclusion, or general guidance on responsible gaming tools.
For deposit limits, state the amount in ৳ and the period (daily, weekly, monthly). For time-outs, specify the duration. For self-exclusion, state the period or confirm you are requesting permanent exclusion.
nbajji is here to provide entertainment in a safe, controlled environment. Explore our games, review our FAQ for common questions, or visit our Terms and Conditions for the full details of our platform policies.